Store reviews

Andrey

Everything is just great, I will order again.

Tatyana B.

Every order placed in your store and every interaction with the staff is always a great joy and results in the creation of another floral masterpiece: today’s bouquet for my mother was made in delicate, magical combinations of lacy, poetic roses and impeccable arrangement, reflecting the florist’s refined taste. The overall color scheme created a feeling of airy lightness and romantic mystery in the bouquet, despite its volume. Flawless service and always magnificent bouquets and gifts! With gratitude, Tatyana.

Viktoriya Buynovskaya

Ruined my mood for the entire day!!! Until this moment, I often bought flowers on Leonida Bedy Street. I liked their unusual and diverse bouquets—actually, half of the bouquets given to me were also from there, and I had no major complaints... BUT on a very important day for me, they really let me down! It was my mother's anniversary, so I took care of the flowers in advance. A week before the celebration, I ordered a large bouquet from a girl, showed references from their own account, explained my preferences—I thought we understood each other. But the long-awaited day arrives, and they bring out something random in pink wrapping (we had agreed on neutral wrapping). They shoved in flowers I specifically asked not to be included. The only thing from my request were red French roses, and even those were half the size shown on the website. When I voiced my dissatisfaction, they offered to remake the bouquet—and that’s when it got interesting, because there was basically nothing to work with (since it had been Mother’s Day earlier that week). They told me, “We made the bouquet with what was left at the end of the week.” Maybe I don't understand something, but isn’t that exactly why people place orders in advance—to get the fresh flowers they want to be sure they’re available? In the end, I had to go to another flower shop and look for an alternative... This is actually my first time ever leaving a negative review, but I still haven’t gotten over this incident, so I want to warn potential customers!!! Terrible customer service!!!

Marina

A HUGE THANK YOU for the amazing, always fresh and fragrant flowers! We've purchased more than once - always very satisfied! For "Mother's Day" we ordered a bouquet and a balloon with delivery - thank you so much, everything was just wonderful! After the order, the manager called back to confirm all the details, sent a photo of the finished bouquet for approval - everything was top-notch! I especially want to thank you for the opportunity to reschedule the delivery time – there was a minor unexpected issue, but they accommodated us despite the high holiday workload! I wholeheartedly recommend the flower shop "Valley of Roses"!

Maria

French roses are not worth the price of 11 rubles!!! Before the holiday, the price of 8 rubles was more appropriate for such flowers! Two bouquets were pre-ordered with 3 red French roses each. One was ordered with wrapping and eucalyptus branches, but in the end, it was just tied with a ribbon. We had to urgently look for wrapping. My husband returned the second bouquet before even reaching the car. Two out of the three flowers had wilted leaves, although fresh roses from a new shipment were promised! In the end, instead of the promised French roses, we had to buy long red roses, which I don't like!!! The holiday was ruined, along with my mood!

Lyudmila

As always, magnificent and pleasing to the eye! Wonderful ladies helped gather an autumn bouquet and sent it off with kind words to enjoy the beauty!

Milevskyi Denys

For the first time, disappointment with the store's pricing policy! The French Rose was listed on the website at 8 rubles, there was no price tag in the store, and the salesperson quoted a price of 11 rubles. When I asked, the response was that prices had changed for Mother's Day! That's almost a 40% price increase! But that's not the main issue, even though I run a B2B business where not only are there no such price hikes, but the profit margins are significantly lower! Disappointment due to unmet expectations. Conclusion: this approach is possible, but it's unlikely to be a promising strategy!

Sergey Alexandrovich Kozhanov

Thank you, the flowers are fresh, the bouquet is beautiful.

Violetta

We’ve been ordering flowers only from here for 5 years. Always a great selection, all the flowers are fresh, and the bouquets have traveled over 300 km and still brought joy for weeks!

Oksana

I want to thank your team for the way your staff always kindly and patiently helps choose a beautiful bouquet and sends a photo of the ordered bouquet the day before! The flowers are always very beautiful and delivered at the specified time! I can always count on you!

Спасибо за ваш отзыв. Очень приятно!

Ekaterina

Always an excellent choice, fresh flowers, polite and competent staff. Had the chance to arrange several bouquets with Daria—quickly, professionally, and with taste! Wishing you success!

Спасибо! Рады что вам все понравилось!

Olga

I am a regular customer of Valley of Roses. To be honest, I was surprised by the previous review! First of all, I have been buying flowers exclusively at the store on Romanovskaya Sloboda for over two years now. Secondly, Darya is one of the most highly skilled florists at Valley of Roses. She always puts together the best bouquet from the finest flowers. She always recommends only the very best. She explains everything, shows everything. She is patient even with the most demanding clients. I have watched her work many times. She truly loves what she does – you can tell by the way she handles the flowers. I just want to say thank you to Darya for her work, responsiveness, precision, and invaluable advice. The flowers arranged by this girl last an incredibly long time and bring joy to those who receive them. Wishing Valley of Roses continued prosperity, growth, and all the very best! The product quality is just superb! And your florist girls are simply magicians!

Baranovskaya Irina Vladimirovna

We have been cooperating with your store on Romanovskaya Sloboda for over two years. We buy bouquets for the organization and have never had any issues… Until a new employee appeared, or maybe I was just lucky before with the bouquets. I bought from this employee for the second time today. I have never seen such sloppy bouquet wrapping — the first time the entire wrapping fell apart as soon as I stepped outside. Today, I asked to have the bouquet wrapped in three layers of paper (as this is standard with other employees), and although they did it, there were tantrums, torn first layer of wrapping, carelessness, and everything else… Maybe Darya should be sent to a training course so she doesn’t completely ruin your organization's image??? If needed, I can send a photo of the bouquet.

Viktor Khlebetz

Truly the coolest store!!! I can confidently say that there's no better staff anywhere in Minsk than in this store (maybe only where I haven't been, but I've contacted more than 15 places!) Guys, I wish you prosperity! You are the BEST!!!

Yanina

Ordering flower bouquets online for the third time, and each time the work is done promptly and with quality. Pleasant communication, the bouquets match those shown on the website. I will continue to use dolinaroz in the future.

Dmitry

Fast service, the bouquet matches the photo, pleasant communication Thank you for your attention to customers and promptness ❤️

Darya

I ordered flower delivery for my aunt. They contacted me quickly, answered questions about flower availability, and offered an alternative. When they sent a photo of the bouquet – my reaction was "wow." It really turned out beautifully 💔 They delivered at the time I requested, so I’m happy, and my aunt is too ✨ Thanks to the store for their promptness, polite communication, and attentiveness to customers 🫶

Valery

I ordered 51 red roses, they arrived very beautiful, just like in the photo!!! My wife liked them, everything was done just as I asked. From now on, I will only buy from you! Thank you and wishing you many more customers!

Mark

Excellent service, and super friendly team. I order flowers from outside of Belarus and everything is always flawless. They're my go-to florist!

Vladimir Alexandrovich Gvozd

Very grateful to the store! I was outside of Belarus and communicated through Telegram. Everything was explained quickly and clearly, they were very helpful! They sent sample photos with all dimensions and quantities. All that was left was to choose a photo and place the order, which also went smoothly. The bouquet was delivered right on time! And the bouquet was gorgeous — even I was impressed, and I don’t know anything about flowers.

Klim Loktev

I ordered spray roses for delivery; the quality of the flowers and the service were pleasing. I will order again.

Oleg

As always, everything is top-notch, huge thanks for the amazing bouquet of 51 roses and the joy it brought to the birthday celebrant.

Marina

I constantly buy flowers here, and without false modesty, I can recommend them because the quality of the flowers is always top-notch. They always include a powder to extend the life of the flowers, delivery is hassle-free, the price is reasonable, the staff is always friendly, and they even send photos of the flowers. Now there's also an app—just fantastic. Considering how busy I am, I place an order, pay right away or to the courier, and I no longer have to worry about how the delivery will go or the quality, or even dealing with rudeness. Overall, I am delighted with this company. Thanks to all the staff.

Tatyana V.

I have had the joy and pleasure of ordering bouquets from your online store for several years now, and each time it’s another masterpiece, “woven” from impeccable service, attention to every wish and detail, and seamless work from design to payment and delivery. You are true floral wizards! Thank you for the beauty of the bouquets you create and for your extremely polite and highly professional approach to your work and your clients!

Gadzhimurad

You are great! I ordered from St. Petersburg. They delivered to Minsk in 20 minutes!!! The flowers are magnificent!

Alexey

I always order here, fresh flowers, excellent service and fast delivery

Inna

We would like to express our deepest gratitude to the staff for their help in arranging a bouquet for our manager. For May 28 we ordered 25+5 roses. It was very pleasant to communicate with your employees, the courier delivered everything on time. The girls quickly made changes to the order and added a ribbon for us to decorate 25 roses. After placing the order, they sent us a photo of our order. Everything is simply top notch. Thank you for your professional approach, kind attitude towards the customer, and timely execution of the order. The roses were very beautiful and fresh… We wish you all the best and the most grateful clients.

Catherine

I want to thank your team for the wonderful work! Special thanks to the wonderful girl Anna for her help! Anna, you are a wonderful person and an excellent employee! 🩷 The flowers are gorgeous! Thank you very much! 💖

Yuri

maximum thanks! 🙏 the thing is that the child (4.5 years old) asked me to urgently finance a bouquet for MOM☺️ the boy took the search for the bouquet into his own hands (I helped him a little) and he found you "valley of roses" but he chose not roses 🌹, but for some reason peonies (how does he know that May-June is for these wonderful flowers, I don't know!) but the guy is right and does the right thing🤘 I needed delivery right now and Rose Valley worked quickly and flexibly to my wishes! Namely: I offered to deliver via Yandex delivery at my own expense and within 15-20 minutes they sent me a photo of my bouquet💐 and in an instant my son gave my mother her favorite peonies!!!! thank you very much for the fact that you know how to talk to clients and listen👍 maximum respect to you and know, you took my heart 🖤

Igor

I am very pleased with the fast processing and delivery of the gift. My daughter is very happy.

Tilinina-Kochereshko N.V.

Many thanks to the team for the high culture of service! Thanks to you, we please our loved ones and relatives on weekdays and holidays. All bouquets and compositions are created professionally and with soul!

Carp Christina

Thank you for the wonderful bouquet of roses! I ordered 51 red roses, they arrived simply gorgeous!!! The birthday girl is simply delighted, everything was done as I asked. Now I will be a regular customer! Thank you very much 🫶

Irina Gavrylenko

Hello, I would like to express my gratitude for your work. The flowers that were delivered on 29.03 stood UNTIL 10.05!!! My sister and I are incredibly delighted! I SINCERELY THANK YOU (EVERYONE AND EVERYONE) FOR YOUR CONSCIENTIOUS, PUNCTUAL WORK, THANK YOU THAT YOUR SERVICES EXTEND THE FEELING OF THE HOLIDAY! LONG AND EASY YEARS OF WORK! THANK YOU AGAIN!!!! I SINCERELY RECOMMEND!

Denis

Disgusting delivery service, wanted to surprise my girlfriend for her birthday, but they called her and said that the delivery was postponed for 30 minutes, “thank you for the surprise”

Tatiana

I have been a long-time customer of Rose Valley for several years now, ordering bouquets for birthdays and special occasions for my family. Each order is processed extremely quickly and competently. From the request to the delivery, the service is distinguished by its super-professionalism, well-established precision and creative approach to bouquet design. Thank you for your individual approach to detail and attentive attitude. It is always a pleasure to deal with you!

Irina

Thank you very much to everyone,

Nikitchenko Marina

For the third year in a row I have ordered a bouquet from Rose Valley, and I am very happy with everything: pleasant, unobtrusive communication when ordering, always a stylish bouquet and timely delivery. I recommend it!

Yankovich Anatoly Anatolyevich

Hello. This is not the first time I have bought bouquets here and everything is always top notch! Thank you to your entire team for the good work!

Parfenyuk Anastasia Nikolaevna

I often use this service, fast delivery, good prices and there is even a loyalty program! Nice! For my order they gave me a permanent 7% discount!! Thank you) Very nice managers, florists put together exactly the composition I asked for, just wonderful! Definitely 5 stars

Novel

Great store! I order not for the first time) Excellent work of managers, always fresh flowers and fast delivery. Thank you for your work! 🙂