Store reviews

Татьяна

Заказала букет дочери на день рождения из 23-х роз Родос. Букет великолепный! Розы очень свежие и крепкие! Оформлен замечательно! Спасибо большое! Рекомендую!

Денис

Говно сервис. Говно фирма. Говно сотрудники. Три раза делал заказ у этих хозяином цветов, три раза какой-то косяк... То цветы не те.. заказал букет за неделю, на определенное время. Т.к. бы л заказан столик в ресторане.. Позвонила девушка утром, сказала встречайте в течении 2 часов.. я извиняюсь, курьер очень хотел пораньше закончить,свой рабочий день???? Теперь курьер решает??? Заказал 11 букетов на 8 марта , нашим любимым и самым красивым девушкам в офис. За неделю!!!! Обговорил с менеджером,просил, 5 цветков в букете и все разные цветом.. х.... Там два цвета держите, даже не позвонили. Просто наиАли.. Короче, кто хочет испортить себе праздник, то ва сюда.. и да.. цветок говно у вас, умирают на второй день. +375291335523 Денис. На связи

Ирина

На день рождения дочери на 20 марта заказала 23 белые розы, плюшевого зайчика и открытку. Цветы свежие и очень красивые. Доставили вовремя, сюрприз удался, именинница очень довольна! Благодарю команду Долины роз за оперативность и отличную работу! Сотрудники очень вежливые. Буду заказывать еще, рекомендую!

Алёна Александровна

Сделала онлайн заказ цветов на 15.03.26, дочери на день рождения, всем очень довольна, собрали букет, прислали фото, доставили к указанному времени, общение на высоте. Огромное спасибо!!!

Алексей, 60 лет Германия

Как многие здесь был доволен сервисом ,покупал раз в год хорошие букеты с доставкой. Но не в этот раз, юбилей себрянный брака, розы жене,этих нет ,ок ,давайте эти,фото ,не вопрос. На третий день гниль пошла ,бутоны не распускаются , стебли пожухли. Еще куча телодвижений в вотцапе,фото,рассмотрение и что ? Замена,возврат денег, части денег ,нет , 15 на след.покупку и совет не покупать розы если хотите чтобы цветы стояли больше трех дней ,серьезно ? А что ,раньше ,все было ок и стояли больше двух недель. Короче ,имейте ввиду рано или поздно вас подставят или будьте к этому готовы . Бизнес чувствительный ,но помоему и в цене и риски должны быть недовольства заложены. Всетаки это особые случаи для букетов по 50-100 долларов, и ничто не должно омрачать праздник иначе профанация .<br><br>Что интересно, в германии в дискаунтерах в конце недели покупаешь цветы на 30-50 дешевое,так вот они стоят неделю и стоят сущие копейки . А бывают распродажи честные в РБ ,цветам неделя полцены ? Куда левается некондиция ? Думаю моя ошибка была делать заказ 10.03 ,большой соблазн вдуть остатки после 8-го марта.<br><br>Посоветую три раза подумать прежде чем потратить 100долларов на цветы при заказе доставкой , вина то точно не ваша ,не сами выбирали ,стабильности не будет при каждой поставке может и не быть. А тем менеджерам ,которые отвечают что так может быть и никто не виноват , пожелаю только такие цветы в подарок и получать. <br><br>Уверен ,что как раз то они знают ответ почему розы стояли три дня.<br><br>Как бы не были все остальные довольны и я в том числе раньше , больше не хочется рисковать у них.<br><br>Жаль что мы как потребители остаемся ни с чем и с осадком и испорченным праздником.

Шоя Анна Алексеевна

Брала букет 12 .03.26 в подарок на день рождения.<br><br>Букет классный ) <br><br>Сказали как ухаживать , усе сделали <br><br>Но к сожалению <br><br>На 2 день цветок гортензия полностью завял на 3 день умер ( <br><br>Одна гвоздика была сломана на пополам ,еще 1 отвалилась на в соединении ( суставе) <br><br>Очень обидно ( <br><br>Хотя до этого заказывали и очень долго стояли ( <br><br>Оставила бы фото в комментариях но тут нельзя (

Liora Hamraev

Чудесное обслуживание.Нахожусь далеко от РБ и потому все общение было через Ватсапп.Постоянно на связи ,вместе подобрали цветы и собрали букеты.Доставка так же была осуществлена вовремя + очень приятным сотрудником.<br><br>Рекомендую

Мухаммед

Благодарю за чудесный сервис, отнеслись к моему заказу с пониманием ответили на все мои вопросы профессионально. Приятно было работать с вами большое спасибо 👍👌👍<br><br>

Milena

Unfortunately, I was very disappointed. The flowers were not fresh—upon delivery, it was already clear that some of the buds were wilted and looked lifeless. The very next day, they started to wither rapidly—the buds drooped, and the petals lost their appearance. I immediately contacted the store and requested a replacement bouquet, but my request was denied. Moreover, I got in touch with the store manager, who said that the issue was “unsolvable” and nothing would be replaced. The manager stated that he “did not see a problem,” referred to it as a regular flower shipment, and added that the flowers might have gotten disheveled during courier delivery. It is very unpleasant to face such an attitude toward customers, especially when it concerns a gift and a special occasion. I had hoped for customer focus and understanding, but unfortunately, that did not happen. I cannot recommend this store and advise checking the quality of the flowers carefully upon receipt.

Svetlana

February 7, 2026 Thank you very much for the work! The bouquet is fresh and beautiful. Everything was on time, everything coordinated, all wishes taken into account. I recommend it.

Svetlana Viktorovna Tolokina

January 30, 2026 Thank you very much for your work. The flowers are beautiful, the service is top-notch, and communication with the customer is excellent. Wishing your business prosperity.

Ermakovich Natalya Mikhailovna

29.01.2026 очень довольна сервисом , очень хорошее качество цветов ) заказала с утра в 12 уже букет был у получателя , спасибо большое за работу

Rozhkova Galina Mikhailovna

On January 23, 2026, I ordered flower delivery and was very satisfied with the service and promptness. The delivered bouquet made the recipient very happy. Thank you!

Andrey January 17, 2026

Thank you for the "Ruby" bouquet, everyone liked the flowers, they were fresh just like in the advertisement, delivered on time!!!

Viktor Gorodkovets

I ordered 51 roses, they looked beautiful, but there's one problem—the flowers lasted only 2 days, then they wilted and crumbled. We took care of them, maintained the right temperature, and changed the water. So the beauty lasted only 2 days, I'm disappointed. I've ordered from other places before, and the flowers lasted a month.

К сожалению, стойкость цветов зависит не только от цветочного магазина и флористов, но и от очень многих других факторов, например, уход и внешние условия. Доставка была осуществлена в ресторан, возможно, находился долго без воды или подмерзли при транспортировке в квартиру (сейчас на улице очень сильный мороз, что губительно может быть для цветов), или, например, не подрезали стебли. В вашем заказе была свежая белорусская роза Ред Наоми, была в хорошем качестве передана (предварительно еще высылали фото). Привезли данный сорт с теплицы в этот же день 13 января, что подтверждается накладными. Очень жаль, что цветы недолго порадовали.

Milana

Ordered flowers, delivered on time, very beautiful, very satisfied with the purchase

Спасибо большое за отзыв 🌿

Ivan Germanovich

Thank you for the wonderful service, you treated my order with understanding and answered all my questions professionally. It was a pleasure working with you, thank you very much.

Спасибо большое за отзыв 🌿

Anna D

Thank you for the beautiful winter bouquet! It matches the photo on the website exactly, and they sent me a photo of the bouquet before it was delivered to the destination! I really liked that the florists respond to questions very quickly!

Спасибо большое за отзыв 🌿 Рады, что Вам все понравилось ❤

Andrey

Ordered a bouquet of chrysanthemums on December 13. It looked more or less decent when handed over, but after unpacking it at home, it turned out that half of the chrysanthemum stems had been cut into pieces—basically, just a branch with one flower remained. It all looked very unpresentable, and the flowers were already ready to be thrown out. It seemed like they stuffed the bouquet with all the leftovers and substandard flowers they had. Some buds simply fell off while I was delivering the bouquet to the recipient.

Kottenkova D.A.

Not my first time ordering bouquets here. The managers are always ready to help and happily answer all questions! The bouquets are very beautiful, and it’s nice that they always send a photo of the completed order. If you need beautiful flowers, this is the first and only store I can confidently recommend to everyone!

Delun S.G

Really liked the service, polite staff, we recommend it.

Tatyana

Wonderful flower shop! I’ve ordered more than once. The bouquets are incredibly beautiful. The seller is attentive and helps choose the perfect option. Excellent service. The bouquets are tastefully arranged, and the delivery is fast. I definitely recommend this shop to anyone who values beauty and quality!

Artur Meleshko

Great job, guys! They know their work, the bouquets are beautiful, and the service is excellent! I order myself and recommend them to friends.

Zhanna

Once again, I thank all the employees of your company for their patience and help in choosing a bouquet online, for the fresh flowers and the magical bouquet arrangement, and for the timely and punctual delivery. You are reliable and friendly. Thank you very much. The bouquet was delivered this morning. The birthday girl is happy. Wishing you success and prosperity.

Tatyana

I've ordered a bouquet more than once. I really like the service. Customer wishes are always taken into account. The bouquets turn out great. Thank you.

Diana

Thank you very much for the quality service, attention, and politeness, I am very satisfied. I will recommend you to my friends.

Andrey

Everything is just great, I will order again.

Tatyana B.

Every order placed in your store and every interaction with the staff is always a great joy and results in the creation of another floral masterpiece: today’s bouquet for my mother was made in delicate, magical combinations of lacy, poetic roses and impeccable arrangement, reflecting the florist’s refined taste. The overall color scheme created a feeling of airy lightness and romantic mystery in the bouquet, despite its volume. Flawless service and always magnificent bouquets and gifts! With gratitude, Tatyana.

Viktoriya Buynovskaya

Ruined my mood for the entire day!!! Until this moment, I often bought flowers on Leonida Bedy Street. I liked their unusual and diverse bouquets—actually, half of the bouquets given to me were also from there, and I had no major complaints... BUT on a very important day for me, they really let me down! It was my mother's anniversary, so I took care of the flowers in advance. A week before the celebration, I ordered a large bouquet from a girl, showed references from their own account, explained my preferences—I thought we understood each other. But the long-awaited day arrives, and they bring out something random in pink wrapping (we had agreed on neutral wrapping). They shoved in flowers I specifically asked not to be included. The only thing from my request were red French roses, and even those were half the size shown on the website. When I voiced my dissatisfaction, they offered to remake the bouquet—and that’s when it got interesting, because there was basically nothing to work with (since it had been Mother’s Day earlier that week). They told me, “We made the bouquet with what was left at the end of the week.” Maybe I don't understand something, but isn’t that exactly why people place orders in advance—to get the fresh flowers they want to be sure they’re available? In the end, I had to go to another flower shop and look for an alternative... This is actually my first time ever leaving a negative review, but I still haven’t gotten over this incident, so I want to warn potential customers!!! Terrible customer service!!!

Marina

A HUGE THANK YOU for the amazing, always fresh and fragrant flowers! We've purchased more than once - always very satisfied! For "Mother's Day" we ordered a bouquet and a balloon with delivery - thank you so much, everything was just wonderful! After the order, the manager called back to confirm all the details, sent a photo of the finished bouquet for approval - everything was top-notch! I especially want to thank you for the opportunity to reschedule the delivery time – there was a minor unexpected issue, but they accommodated us despite the high holiday workload! I wholeheartedly recommend the flower shop "Valley of Roses"!

Maria

French roses are not worth the price of 11 rubles!!! Before the holiday, the price of 8 rubles was more appropriate for such flowers! Two bouquets were pre-ordered with 3 red French roses each. One was ordered with wrapping and eucalyptus branches, but in the end, it was just tied with a ribbon. We had to urgently look for wrapping. My husband returned the second bouquet before even reaching the car. Two out of the three flowers had wilted leaves, although fresh roses from a new shipment were promised! In the end, instead of the promised French roses, we had to buy long red roses, which I don't like!!! The holiday was ruined, along with my mood!

Lyudmila

As always, magnificent and pleasing to the eye! Wonderful ladies helped gather an autumn bouquet and sent it off with kind words to enjoy the beauty!

Milevskyi Denys

For the first time, disappointment with the store's pricing policy! The French Rose was listed on the website at 8 rubles, there was no price tag in the store, and the salesperson quoted a price of 11 rubles. When I asked, the response was that prices had changed for Mother's Day! That's almost a 40% price increase! But that's not the main issue, even though I run a B2B business where not only are there no such price hikes, but the profit margins are significantly lower! Disappointment due to unmet expectations. Conclusion: this approach is possible, but it's unlikely to be a promising strategy!

Sergey Alexandrovich Kozhanov

Thank you, the flowers are fresh, the bouquet is beautiful.

Violetta

We’ve been ordering flowers only from here for 5 years. Always a great selection, all the flowers are fresh, and the bouquets have traveled over 300 km and still brought joy for weeks!

Oksana

I want to thank your team for the way your staff always kindly and patiently helps choose a beautiful bouquet and sends a photo of the ordered bouquet the day before! The flowers are always very beautiful and delivered at the specified time! I can always count on you!

Спасибо за ваш отзыв. Очень приятно!

Ekaterina

Always an excellent choice, fresh flowers, polite and competent staff. Had the chance to arrange several bouquets with Daria—quickly, professionally, and with taste! Wishing you success!

Спасибо! Рады что вам все понравилось!

Olga

I am a regular customer of Valley of Roses. To be honest, I was surprised by the previous review! First of all, I have been buying flowers exclusively at the store on Romanovskaya Sloboda for over two years now. Secondly, Darya is one of the most highly skilled florists at Valley of Roses. She always puts together the best bouquet from the finest flowers. She always recommends only the very best. She explains everything, shows everything. She is patient even with the most demanding clients. I have watched her work many times. She truly loves what she does – you can tell by the way she handles the flowers. I just want to say thank you to Darya for her work, responsiveness, precision, and invaluable advice. The flowers arranged by this girl last an incredibly long time and bring joy to those who receive them. Wishing Valley of Roses continued prosperity, growth, and all the very best! The product quality is just superb! And your florist girls are simply magicians!

Baranovskaya Irina Vladimirovna

We have been cooperating with your store on Romanovskaya Sloboda for over two years. We buy bouquets for the organization and have never had any issues… Until a new employee appeared, or maybe I was just lucky before with the bouquets. I bought from this employee for the second time today. I have never seen such sloppy bouquet wrapping — the first time the entire wrapping fell apart as soon as I stepped outside. Today, I asked to have the bouquet wrapped in three layers of paper (as this is standard with other employees), and although they did it, there were tantrums, torn first layer of wrapping, carelessness, and everything else… Maybe Darya should be sent to a training course so she doesn’t completely ruin your organization's image??? If needed, I can send a photo of the bouquet.

Viktor Khlebetz

Truly the coolest store!!! I can confidently say that there's no better staff anywhere in Minsk than in this store (maybe only where I haven't been, but I've contacted more than 15 places!) Guys, I wish you prosperity! You are the BEST!!!